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Secure service coordination

One secure request.
Every detail accounted for.

Request service as a business, school, organization or individual. The guided process asks only for the account, material and site details relevant to you.

01Conditional steps
02Controlled documents
03Secure handoff
REQUEST ASSEMBLY ACTIVEEG / PICKUP
INBOUND REQUEST Project details received Controlled customer intake
01
ACCOUNTCustomer verified
READY
02
LOCATIONSite access mapped
QUEUED
03
MATERIALEquipment documented
QUEUED
04
DOCUMENTSForms assembled
QUEUED
FORM AWHEN APPLICABLE
FORM BPICKUP / PROCESSING
DATA MINIMIZED • REVIEW BEFORE SUBMISSIONCONTROLLED
GUIDEDOnly relevant questions

The request adapts to new and existing customers so unnecessary fields stay out of the way.

DOCUMENTEDForms prepared consistently

Account and pickup details map to eGreen’s controlled customer documents.

PAYMENT-SAFENo card details collected

Invoices remain separate and payments continue through the external secure payment provider.

Secure pickup request

Build the request step by step.

Required fields are marked. You can return to an earlier step without losing the information already entered. Need pricing first? Request a Quote →

STEP 01

How should the documents be handled?

Choose whether eGreen should receive the request automatically or whether you prefer to manage the documents yourself.

Document delivery method
Step 1 of 8
After submission

A controlled handoff, not a blind form submission.

Every submitted request receives an eGreen reference number and remains subject to operational review and scheduling confirmation.

01RECEIVE

Request recorded

Account, location, service and equipment information are assembled under one reference.

02DOCUMENT

Forms generated

The applicable customer-profile and pickup documents are prepared from the submitted details.

03REVIEW

Scope evaluated

Customer Service reviews logistics, required services and supporting files.

04CONFIRM

Pickup coordinated

Pricing and the final service date are confirmed directly with the customer.